Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipment Time

1.⁠ ⁠When will my order be shipped?
All orders will be processed and receive a tracking number within 5–7 days after the order is placed.

2.⁠ ⁠How long does shipping take?
Shipping time depends on the destination:

🇺🇸 United States: approximately 5–15 days
🌍 Other countries: approximately 10–25 days

Please note that delivery times may vary depending on local courier services and customs processes.

Tax and Duties

3.⁠ ⁠Will I be charged additional fees?
Previously, we shipped using our local EMS service partnered with DHL.
Because of this, customers were charged additional handling fees upon arrival.

4.⁠ ⁠Has anything changed?
Yes! Starting from April, we have switched to a different shipping method:

🇺🇸 For U.S. orders (exclude Canada): there will be no additional fees
🌍 For other countries: there may still be import duties or taxes

Except for UAE, shipments will still be delivered using EMS & DHL.


5.⁠ ⁠Why do I still get charged duties/taxes?
Any additional charges such as import duties or taxes are determined by your country’s customs regulations and are beyond our control.

However, by no longer using DHL, we aim to reduce the likelihood and cost of extra fees for our international customers.

6.⁠ ⁠Do I need to pay these fees?
Yes. By placing an order with us, you acknowledge and agree to cover any applicable import duties, taxes, or additional fees charged by your local customs or courier upon delivery.