FAQ

Frequently Asked Questions

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Shipment Time

International shipments typically arrive within 1–2 weeks, but some countries may require up to 4 weeks. Once we hand your parcel to the courier, the exact delivery speed is beyond our control. You’ll receive the tracking number as soon as the shipment paperwork is complete.

Tax and Duties

Placing an order means the buyer accepts full responsibility for all duties, taxes, and customs-related expenses. Import fees are applied once the shipment arrives in the destination country, and the amount varies depending on local regulations. These charges are not covered by us and must be paid by the buyer.